West 4400 Configurator or Program Editor Programs No Longer Work.

Submitted byglx25v onFri, 08/17/2018 - 17:29

Problems may include:

1) Errors when you start program.
2) Strange colors on the configurator screens
3) Will not communicate with the 4400
4) Will not save changes in the program configuration (such as baud rate).

To Correct: Clear All Program Configuration Parameters by following these steps:

1) Close any 4400 Configurator programs that are running.
2) Find the folder where the configurator was installed (often times c:$00)
3) Rename all files that end with .cfg as follows:

CONF440E.CFG to CONF440E-OLD.CFG
PEDITOR.CFG to PEDITOR-OLD.CFG
CONF4400.CFG to CONF4400-OLD.CFG

4) Restart Configurator
5) Re-Select Comm Port and Baud Rate in the Comms menu. and click OK (This must be done in both the Configurator and the Program Editor).

Program should operate properly now.